At Tinbox we are committed to protecting your privacy and the personal data you entrust to us according to the principles of transparency, correctness and fairness. Drafted in accordance with articles 13 and 14 of EU Regulation 679/2016 (GDPR) and in replacement of the previous Information provided pursuant to art. 13 of Legislative Decree no. 196/2003 c.d. Privacy Code.

This information is inspired by the principle of transparency as provided for by art. 12 of EU Regulation 679/2016 (GDPR) and, therefore, has been designed to be concise, transparent, intelligible and easily accessible in order to make its content "understandable" to all interested parties to whom it is addressed, namely the users of the services of our site provided via the Internet at the following address: www.tinbox.it Our services are aimed at a general public and are not specifically addressed to children and/or minors under the age of 18.

This Privacy Policy applies to the use of our products and to our sales, marketing and contract fulfillment activities with customers. It also applies to people looking for a job at Tinbox.

Who are we?

Tinbox selling photoproducts online. Our company’s headquarters is located in Lecco, Italy. The headquarters’ registered office address is Via Libero Grassi, 37 - Olginate.

Tinbox is the data controller and can be contacted by email: info@tinbox.it.

Personal Information We Collect

We collect information from you, such as name, company, country, email address and phone number, when you send us a message. Giving us your name, e-mail address and company is necessary to answer your query and to provide you with the service and/or contract. We collect your e-mail address and your name when you send us your CV, and only e-mail address when you subscribe to our newsletter. We collect your data when you interact with us in person, through correspondence, by phone, by social media, or through our websites.

When you use our website, we collect information about how you use the site. This helps us to make our website easier to use and the content more useful.

We may collect, store and use the following kinds of personal information:

• Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit, entry & exit points and number of page views)
• Information that you provide to us for the purpose of subscribing to our newsletters (including your email address)
• Information that you provide to us for the purpose of the recruitment process (including your name and email address)
• Information that you provide to us for the purpose of joining live webinars or other events (including your name, email address, country, company name and telephone number)
• Information about how you interact with our emails (including opens, clicks and preference information)
• Any other information that you choose to send to us.

Legal basis

We use consent, contracts and legitimate interest as the GDPR basis for storing and processing your data.

Legitimate interests include:

• Responding to requests you make via phone, email, contact form or other method
• Personalising information based on your activity, such as what content you show interest in.
• Sending you marketing information and suggestions via email.

Consent

If at any time you wish to unsubscribe or withdraw any consent you have previously given, please contact us using the details in this part of this policy. All our marketing emails contain unsubscribe links.

Contracts

We use personal information to fulfill our obligations under contracts and agreements with customers, partners and suppliers.

Tinbox Demo

When you use our demo e-commerce and create non-anonymous projects, we collect information such as your name, email address and date of birth. This (and any other information you may enter in the process) you will provide us for the purpose of creating an account for test orders and to check how our system looks from the customer's perspective. In any case, we do not use this data.

In addition to the above, we may collect, store and use the following types of personal information:

• Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit, entry and exit points and number of page views)

Due to the need to prevent Internet robots from performing certain functions on the demo e-commerce, we use the Google reCAPTCHA mechanism that checks whether someone's behavior resembles that of robots. In this case, we may disclose your IP address to Google LLC.

Cookies and analytics

We use cookies and analytics technologies to collect information about the use and performance of our website. This information helps us to analyse the use of our website and the performance of the website.

A cookie is information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This allows the web server to identify and track the web browser.

We may use both session cookies and persistent cookies on the website. We will use session cookies to: track you as you navigate the website. We will use persistent cookies to: allow our website to recognise you when you visit.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until you delete them or they reach a specified expiry date.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by using cookies, which are stored on users' computers. The information generated relating to our website is used to create reports on website use. Google will store this information; their privacy policy is available here.

Most browsers allow you to refuse all cookies, while some browsers allow you to refuse only third-party cookies. For example, in Chrome you can refuse all cookies by clicking on your computer, click More and then Settings, at the bottom, click Advanced, under "Privacy and security", click Content settings; click Cookies; From here you can: enable cookies: next to "Blocked", activate the switch; disable cookies: deactivate Allow sites to save and read cookie data. See instructions here.

Blocking all cookies will, however, have a negative impact on the usability of many websites, including this one.

Using Your Personal Information

If you sign up for marketing, we'll use your information to make that marketing relevant. If you sign up to an event, we'll use your information to keep you up to date with that event (like webinars or demo presentations) and if you send us a contact request we will use your information to answer this enquiry. Information about your use of our website will help us make the website better.

Personal information submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your information to:

• Administer the website
• Respond and process to your job application
• Improve your browsing experience by personalizing the website
• Send you general (non-marketing) commercial communications
• Send you response to your enquiry
• Send you our newsletter and other marketing communications relating to our business, where you have specifically agreed to this (you can inform us at any time if you no longer require marketing communications)

We will not provide your personal information to any third parties for the purpose of direct marketing without your express consent.

Disclosures

We won't sell or rent information about you.

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy. In addition, we may disclose information about you:

• To the extent that we are required to do so by law
• In connection with any legal proceedings or prospective legal proceedings
• In order to establish, exercise or defend our legal rights

Except as provided in this privacy policy, we will not provide your information to third parties.

International Information Transfers

Some of the companies we work with are based outside the EEA which means they have more lenient data protection laws. We only work with companies who we trust to keep your information safe and we share the minimum amount of information necessary to provide our services.

Information that we collect may be stored, processed in and transferred between any of the countries in which we operate, in order to enable us to use it. These countries include the United States, which do not have high data protection standards equivalent to those in force in the EEA.

We ensure all companies we work with comply with the General Data Protection Regulation which applies from 25th May 2018.

Security of Your Personal Information

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

We continually adapt our security measures in line with technological progress and developments.

We will store all the personal information you provide on our secure (password protected, and firewall protected) servers.

Email Policy

We send emails to customers and subscribers. You control what communications you receive and can unsubscribe from marketing at any time by using the link in the email received. Customers will still receive important information relating to our services.

Printbox maintains a strict opt-in policy in regard to its email communications. We only send email to individuals who have subscribed or as part of an ongoing relationship we have with an individual or business.

Your right to control what communications, if any, you receive from Printbox is important to us.

Though we may include announcements from partners or other third parties in some communications, we do not provide email addresses to third parties.

If you believe you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to info@tinbox.itfor review.

Printbox mailing lists and subscription options

Marketing

Keep up to date with what is happening in the world of personalization and how our solution can help you sell photo products.

The content you receive can include as follows:

• Events – Invites to events and webinars we are hosting
• Blogs – Highlighting blog posts relevant to your interests
• Case Studies – Highlighting success from other brands close to your level of sophistication
• Change Logs – Summary of new products and features released monthly
• Guides – Highlighting in-depth guides relevant to your interests
• Survey requests – Requesting feedback on how we can make our offer and/or software better for you
• Product Awareness – Occasional updates highlighting products for email marketing and how to leverage them for your success
• Seasonal Campaigns – Occasional features and promotions from the Printbox marketing team

Changing your subscription preferences

You can update your communications preferences at any time by following the convenient links located at the bottom of our emails. Requests submitted in this manner are processed and effective immediately.

You may email info@tinbox.it with your unsubscribe request. Please be aware that unsubscribe requests submitted in this manner will take longer to process and will not be effective immediately.

Other email notifications

The following types of communications do not have the unsubscribe option due to the nature of the subject matter.

Transactional emails

This includes acknowledgement of information requests, lifecycle emails where a recipient has signed up to event or webinar or requested a demo and sophistication scale form completion emails.

Privacy policy updates

If we intend to make changes to our privacy policy which are relevant to, or impact upon, you, or are about fundamental changes to the nature of the processing, we will email you in advance detailing these changes.

Tracking

When we send you emails, we may include a tracking image and web analytics code to allow us to determine the number of people who have interacted with our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. This tracking collects only limited information such as webpage viewed, time and date.

Integrations And Partnerships

Printbox has partnered with a range of third party software and service providers. This section lists our third-party partnerships, explains what they do and why we trust them to handle your information on our behalf.

Salesmanago

We use this for e-mail marketing purposes.

If you want to find out more about how Salesmanago protect your information, please click here to access their terms and conditions site.

Mailchimp

We use this to e-mail marketing as well for our existing customers.

If you want to find out more about how Mailchimp protect your information, please click here to access their privacy policy.

Tidio

We use this live chat solution to answer your questions live when we are available.

If you want to find out more about how Tidio protect your information, please click here to access their privacy policy.

Mouseflow

We use this solution to see how you are using our website. This is anonymous, so we can’t see any personal data (even those inputted into contact form).

If you want to find out more about how Mouseflow protect your information, please click here to access their privacy policy.

Zoom

We use this solution to run online meetings and live webinars.

If you want to find out more about how Zoom protect your information, please click here to access their privacy policy.

Base

We use this CRM for sales purposes.

If you want to find out more about how Base protect your information, please click here to access their privacy policy.

Zapier

We use this software solution to connect and automate all above-mentioned channels of communication.

If you want to find out more about how Zapier protect your information, please click here to access their privacy policy.

Sumo

We use this software solution for automated follow-up and notifications.

If you want to find out more about how Sumo protect your information, please click here to access their privacy policy.

Inline Manual

We use this software solution for step-by-step guides, tours that we create for you to lead you to explore and learn new features.

If you want to find out more about how Inline Manual protect your information, please click here to access their privacy policy.

Privacy Policy Amendments

This privacy policy will be updated from time to time and the latest version will always be on our website. If significant changes are made which may impact you, we will also notify these changes in advance via email.

Your Rights

Right to access

You may instruct us to provide you with any personal information we hold about you by emailing your request to info@tinbox.it or by writing to us at: Tinbox

Via Libero Grassi, 37 - Olginate - Lecco 23854.

Right to object to direct marketing

You may instruct us not to process your personal information for marketing purposes by email at any time by using the unsubscribe link in a marketing email you receive or by emailing info@tinbox.it with your request.

Right to update or correct information

Please let us know if the personal information which we hold about you needs to be corrected or updated by emailing info@tinbox.it.

Right to be forgotten

You have the right to ask us to delete the personal information that we have about you by emailing info@tinbox.it.

Right to complain with a supervisory authority

You have right to complain with the way in which your personal data has been processed by applying to your national supervisory authority for decision.

Retention of personal information

We store personal data for as long as we find it necessary to fulfill the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems, to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.

This means that we may retain your personal data for a reasonable period of time after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it in a secure manner. We may process data for statistical purposes, but in such cases, data will be anonymized.

Business Transfers

In the event of a sale, merger, consolidation, liquidation, reorganization, or acquisition, any acquirer will be subject to our obligations under this Privacy Policy, including your rights to access and choice. We will notify you of the change either by sending you an email or posting a notice on our Website.

Third-party Websites

The website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Information Controller

The information controller responsible for our website is Tinbox

Contact

If you have any questions about this privacy policy or our treatment of your personal information, please contact info@tinbox.it or write to: Printbox Sp. z o.o.